Reader's guide
If you've never bought through an affiliate link before, the checkout page can look unfamiliar - here's what's actually happening, and how to tell a normal checkout from a problem.
Payment processors and affiliate platforms are not the product manufacturers themselves. When you click a link on a review site like this one, you're taken to the manufacturer's sales page, and the actual purchase is processed by whichever platform the manufacturer uses - that's why the checkout domain often differs from the sales page domain, and why your card statement may show the platform's name rather than the product's.
Affiliate platforms are used by many digital and physical product sellers. The role each platform plays in payment processing, customer support, and refunds can vary by offer. Check the checkout page and order confirmation to identify the responsible seller and support contact.
Contact the platform directly using the order lookup tool on their site with your order number or the email used at checkout. Refund windows and terms are set by the manufacturer, but the platform processes the actual refund once approved.
See our Affiliate Disclosure for how NovaBridge Hub's links to these platforms work, and our Methodology for how we verify pricing and guarantees before publishing a review.